The Crisis Worker is a mental health emergency responder, who provides support and intervention to adults and children experiencing a crisis event. They connect clients to resources and conduct risk assessments to determine appropriate level of care needed moving forward. Workers are trained to provide risk-assessment and intervention for clients in locations including, but not limited to, the client’s home, correctional facilities, school and other community services sites.

The ideal candidate would:

  • Provide telephone and mobile crisis intervention at any location in the service area.
  • Follow guidelines to provide assessment and gather information to determine a recommendation that would best meet the clients’ needs.
  • Effectively communicate and build rapport with clients.
  • Maintain clear boundaries with clients.
  • Have a valid driver’s license, vehicle insurance, and clean driving record.
  • The following vaccinations are required for this position: MMR, Varicella (Chicken Pox), Hepatitis B, Influenza, & Tetanus.

Education/Experience requirements:

  • Eligible candidates must have a minimum of 30 hours of relevant course work, a MHRT CSP, OR a minimum of an Associate’s degree. Those who possess a MHRT/C may qualify for a MHRT/CSP.
  • Upon hire, candidates will receive training to be a crisis service provider. Training will consist of an 8-12 week paid training period with a combination of class time and job shadowing/hands-on experience.
  • Experience working in behavioral health is preferred but not required.
  • Experience working within a multi-disciplinary team.

Hours:

This is a full-time, non-exempt position. Crisis is a 24/7 service, therefore flexibility for weekend and holiday work is required.

Location:

This position will be based out of our main office, which is located in Augusta, ME. Travel within Kennebec and Somerset counties is required.

Pay rate:

Pay starts at $19/hour. Shift differentials for 2nd, 3rd, and weekend shifts can increase your base pay $1-$3/hour.

We offer a generous benefit package and competitive salary for full-time employees in a supportive and team oriented work environment.

Benefits include:

  • Health insurance
  • Life insurance
  • Short-term disability
  • Flexible spending account
  • 10 paid holidays
  • 401K plan
  • Additional life and long-term disability
  • Dental insurance available
  • Earned Time starting at 4+ weeks per year!
  • MHRT/CSP training
  • Pay increase once MHRT/CSP is received

To apply, please submit a current resume.

Crisis & Counseling Centers is a collaborative and comprehensive behavioral health agency operating in Central Maine. Since its founding 53 years ago, Crisis & Counseling Centers has become one of the most trusted behavioral health agencies in Maine, with approximately 100 employees located across five facilities and numerous community-based settings statewide.

Crisis & Counseling Centers is the sole provider of crisis services to residents of Kennebec and Somerset counties. Crisis Services are available to anyone, at any time. People will use crisis services for a number of reasons such as thoughts of suicide, injuring themselves or others, experiencing feelings of depression, hopelessness, grief, lack of control, or substance use issues and concerns.

Crisis and Counseling is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation or any other classification protected by federal, state, or local