We are currently seeking Residential Crisis Workers to work in our Augusta, Waterville, and Winslow Crisis Stabilization Units. Residential Crisis Workers support adults and children who have experienced a mental health crisis. Clients are referred to the Crisis Stabilization Unit because of safety concerns, or an inability to cope with symptoms of a mental illness or a traumatic life event. Our residential houses are used for short term stays, as an alternative to hospitalization. Staff help clients develop new coping and daily living skills that allow them to return to their home and community.

Residential Crisis Workers provide risk assessments, treatment planning, support groups, and coordinate services for discharge planning. In addition, staff are responsible for maintaining a therapeutic environment while protecting client confidentiality and rights.

The ideal candidate would:

  • Work as part of a treatment team to assist clients in developing their individual service plans for their stay in the CSU.
  • Be able to effectively communicate and build rapport with clients.
  • Assess risk with Residential Team Leader.
  • Participate in individual and group supervision.
  • Maintain clear boundaries with clients.
  • Have a valid driver’s license and vehicle insurance.

Education/Experience requirements:

  • Associate degree, or equivalent number of credit hours required.
  • MHRT-1 certification (provided within 1 year of hire date).
  • Experience working with individuals with mental illness is preferred, but not required.
  • Experience working within a multi-disciplinary team.


This is a full or part time, non-exempt position. Full time is at least 30 hours/week, and part-time will require weekend work.

Crisis is a 24/7 service, therefore flexibility for weekend and holiday work is required. Shift hours are as follows: 8am-4pm; 4pm-12am; and 12am-8am.


We have stabilization units in Augusta, Waterville, and Winslow. Flexibility to travel between sites is required.

Pay rate:

Pay starts at $19/hour, but with the addition of shift differentials can be up to $22/hour.

We offer a generous benefit package and competitive salary for full-time employees in a supportive and team oriented work environment.

Benefits include:

  • Health insurance
  • Life insurance
  • Short-term disability
  • Flexible spending account
  • 10 paid holidays
  • 401K plan
  • Additional life and long-term disability
  • Dental insurance available
  • Earned Time starting at 4+ weeks per year!
  • Paid training to receive a MHRT-I will be provided to qualified candidates within the first year of hire, (including CRMA, CPR, First Aid, MANDT, and Mental Health Support Specialist Training)
  • Paid supervision
  • C&C is an eligible employer for the Public Service Loan Forgiveness (PSLF) that provides workers with qualifying employment and loan payments federal student debt forgiveness after 10 years or 120 monthly payments.

To apply, please submit a current resume.

Crisis & Counseling Centers is a collaborative and comprehensive behavioral health agency operating in Central Maine. Since its founding 54 years ago, Crisis & Counseling Centers has become one of the most trusted behavioral health agencies in Maine, with approximately 100 employees located across several facilities and numerous community-based settings statewide.

Crisis and Counseling is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation or any other classification protected by federal, state, or local law.